Refund Policy

Last updated: 14 July 2026.

SimplePropertyLedger AU (the "seller") offers a 14-day money-back guarantee on every lifetime licence. If SimplePropertyLedger isn't right for you, request a full refund within 14 days of your purchase date.

How to request a refund

Refunds are processed by our reseller, Paddle. You can request a refund directly at paddle.net using the email address you purchased with, or by contacting us at digitallifeadmin@gmail.com and we'll help you.

What happens after a refund

When Paddle confirms your refund, your licence is revoked and access to the signed-in app ends. Local data already on your device is not deleted by us; you can remove it by clearing site data in your browser.

Data loss and refunds

Loss of data due to failure to back up or export your records, device loss or damage, or actions taken outside the app is not grounds for a refund. Refunds remain available in cases of confirmed application defects, in accordance with the 14-day money-back guarantee we added to pricing

Chargebacks

If you have any issue with your purchase, please contact us before raising a chargeback — we'll almost always resolve it faster and more fairly.